The Dalles Auto Repair

Just the kind of service shop you want: honest, accommodating, hard working, and fair. I blew a coolant hose in the middle of the night, in the middle of nowhere, 6 hours from home, and chose these guys based on their reviews. Van got dropped off around 3am and I was at their door about 30 minutes before they opened because I saw movement :) . They let me know that the schedule was packed, but after the morning rush, they'd see what they could do. About 820, Dave, the owner, came out and had me back my rig into a bay so they could take a look at it. They worked quickly - with me HOVERING because I'm annoying like that - and had me back on the road in a little under an hour. They said to drive it around a little bit and if it heated up, to come back. Can't thank them enough! SIDE NOTE: While I was there, I eavesdropped on another customer's woes and it turns out that they had worked TIRELESSLY to track down and issue that just so happened while at the shop. I'm good with cars, so I can tell you, they have done, and will continue to do, absolutely everything within their power to make sure that customer was happy. I it so nice to find a shop like this.

My wife noticed something hanging down under my car and it turned out to be a support brace for the engine that had one end popped off a plastic clip. No way was I going to get that fixed without a lift to get under it. Precision was able to schedule it the next day and fixed it within a few minutes with a charge less than the $14 haircut I had right afterwards. I have always found them to be thorough professionals and would highly recommend their service.

I was very pleased with how I was dealt with and with the upfront cost estimate. To make the experience even better, Henry and James moved priorities so I could have my truck in time to make a trip to help family. The truck runs so much better now. I definitively recommend Precision for customer friendly service and performance results.

Traveling from Montana to the Oregon coast. Transfer case leaking. These guys were awesome, in particular Henry. So helpful and professional. Thanks for getting us back on the road.

Professional work, friendly staff, and reasonable prices.

Friendly and efficient service!

My boyfriend and I we're driving through the Dalles on our way to Portland when something became loose on the bottom of our car. We took it in and James immediately had us test drive it with him and found the problem within minutes. He was a great help and definitely calmed our nerves. Thank you so much James, we appreciate you!

When my car broke down on the freeway, Precision was able to diagnose the same day and start work the next. Henry provides great customer service, keeping us updated every step of the way. If we lived nearer, this would be our regular shop.

Having my exhaust repaired has been another great experience at Precision Automotive. Henry was most informative as usual and got the work scheduled in and back to me on time. I would highly recommend them. Thank you again.

We had a great experience here. Our transmission went out after a very long drive and stressful time helping someone in need. We we're on our way home after 5.5 hours of driving and still had 90 miles or so to go. We dropped it off through their night drop (very convenient, by the way). Our son came and picked us up so we could get home. They were in touch with me first thing in the morning. We had great customer service the whole time. They worked hard to get it back to us in a quality way even though we were under a time constraint. Since we had to work, they arranged for us to pick it up after hours. The pricing was very reasonable given the research I did while they diagnosed the problem carefully. I highly recommend this shop. I've had a lot of experience working with different shops in my time. The thing to remember is that no shop can make everyone happy all the time. In the situation we were in, though, they could have easily tried to take advantage of us. I quickly understood in just how we were dealt with that it wasn't going to be an issue. I did the research anyway just to be safe. I wish they were closer to us! I would not take the time to leave this lengthy review if I didn't feel they deserved it. They do. Thanks to everyone there for treating us fairly and going above and beyond. Give yourselves a pat on the back. You deserve it.