The Dalles Auto Repair

I trust Precision Automotive completely with my vehicles. Most recently they went absolutely above and beyond in working on my Toyota Pickup. Very upfront and clear every step of the way while diagnosing a problem that was intermittent. They nailed it!!! I inherited the truck from my dad so it had emotional value beyond it's book value - they understood and honored that while making sure dad's truck was top notch for me. The most important thing for me is the trust that repairs are done well, honestly billed and with expertise. Every member of the team is incredible!! It might take a while to get on their schedule but the wait is every so worth it!!!!

Subaru broke down and the tow company dropped it off at nearly midnight. At first we were nervous with the couple of negative reviews but are thoroughly impressed and pleased with their customer service and expertise. They were upfront and honest about what needed to be done with the car and took the time to explain its issues. On top of that, they were helpful and went out of their way in getting us around town. After extensively looking at the car, I genuinely believe they undercharged us for their labor as they only ended charging us for an oil change. Definitely recommend.

We took a vehicle in for major service and dropped off a broken F150. James and the crew performed the needed repairs. We picked up the truck and returned to Portland with no problems. This was a very big repair and maintenance service. I would refer anyone who needs auto or truck repair to call this shop to get on the waiting list to get in and get any needed maintenance or repairs performed.

Can't say enough about Henry and his team! professional,helpful and right to the point! Quick service and got my cars back on the road! amazing.1 of a kind! thank you!

Henry and the crew provide excellent quality of work and have the best customer service in town!

Excellent work!

Amazing doesn't even come close to describing the the experience I've had here, Henry and his team are just friendly and helpful. I know that when I come here to get my car worked on it will be done correctly and be priced at a fair price. Hands down the best in town and recommend to everyone to go here first when needing work done on your Vehicles!

This shop knows diesels… they bailed us out in a pinch as we were traveling long distance through town. Absolutely professional, very reasonably priced and so kind and understanding. They quickly had us back on the road. I highly recommend Precision Automotive! Thank you!!

Friendly customer service, informed promptly on repair needed and knowledgeable.

AVOID this business. Henry was dishonest and disrespectful with me. Im from out of town and sent my vehicle to their location after a a breakdown because they are AAA certified. Henry told me the very soonest they could even look at it was in six days. I live 3 hours away and was stuck at their location and decided to go to walk to a dealership. Within an hour they MAGICALLY had time to give me a diagnostic. I was shocked when they called me and they said long story short your engine and radiator need to be replaced. When I asked what the estimate was he couldn’t provide an answer or tell me what parts would be needed to make the repair but said he would prepare an estimate. When I returned they charged me 130$. It felt pretty clear to me that they simply wanted to charge me for a diagnostic in the off chance that I decided to use it for trade value. They gave me a wildly inflated estimate of $9,412.22 for parts and labor. The labor broke down to $4,212.00. I don’t know what the hourly rate of a mechanic is but the median dentist in the United States earns about 100$ per hour. Let’s call them equals…. Are you telling me that it’s going to take a mechanic a full work of 40 plus hours to uninstall my engine and radiator and install a new one? I decided to have the vehicle towed to a mechanic near where I live and the diagnostic was thorough with pictures and came in at a price that was $2,500 less than Precision.