Dave and his staff all seem to be great. My Kia was towed in on a Saturday and while I was waiting to figure out how to get back to Vancouver, WA. Dave showed up, he was very friendly and helpful. The rest of my dealings were all via phone, but all 3 employees I had spoke with were very helpful and seem to truly care about their customers,regardless of how much they were able to do for me. I managed repair shops back in the 90s, and i would have been Proud to have any of his staff work for me.